Customer Service
Our understanding of customers' needs extends beyond the products themselves
through to every aspect of packaging and delivery.
John Brash & Company Ltd prides itself in supplying premium products that
are widely acclaimed throughout the industry. The company's comprehensive customer-care
service encompasses timber treatment, technical support and delivery. Its products
are widely distributed through a network of specialist roofing distributors, merchants
and contractors.
The company's products are specified by both the public and private sectors and
the sales team regularly works with:
- architects
- specifiers
- quantity surveyors
- roofing distributors and merchants
- roofing contractors
- builders
- local authorities
- builders merchants
- scaffolders
- has achieved the international quality standard ISO9001:2000, demonstrating its commitment to customer care and the finest quality systems
- operates its own sawmill and sophisticated timber treatment plants
- continues to review and develop environmentally-friendly methods of timber treatment
- pioneered graded and marked roofing battens
- are the market leader in the supply of cedar shingles and scaffold boards
